The information collected on this form is recorded in a file computerized by OVHcloud, whose head office is located in Roubaix (59100), France, for the management of customer satisfaction and the improvement of our services. The legal basis for this processing is OVHcloud's legitimate interest in improving the quality of its services.
The data collected will be communicated only to the following recipients: OVHcloud's internal teams in charge of customer satisfaction, and the company ELOQUANT.
Data is kept for a period of 3 years from the date of collection, unless you exercise your right to oppose, rectify or delete.
You can access your personal data, rectify it, ask for it to be deleted, or exercise your right to limit the processing of your data.
Visit cnil.fr for more information on your rights.
To exercise these rights or if you have any questions about the processing of your data under this scheme, you can contact the DPO via this form: https://www.ovh.com/fr/protection-donnees-personnelles/exercer-vos-droits
If, after contacting us, you feel that your “Informatique et Libertés” rights have not been respected, you can submit a complaint to the CNIL.
When you answer one of our surveys, we add the following cookies (hereinafter “ELOQUANT Cookies”):
The regulations stipulate that we can store cookies on your device, without obtaining your consent, provided that they are strictly necessary for the service provided to function correctly. If this is the case, a simple informative statement is sufficient.
ELOQUANT Cookies are “functional” cookies, i.e. the Eloquant Feedback survey tool cannot function correctly without these cookies. This makes them essential.
As a consequence, it is not necessary to obtain prior consent, accordingly justifying the publication of this informative statement, in accordance with the guidelines and recommendation of CNIL (Commission Nationale de l’Informatique et des Libertés, i.e. French Data Protection Authority) on cookies, dated 17 September 2020.
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Cookies are small files that are added to your computer by the website or application you use or the advertisement you display. These files can record information on you: e.g. a pseudonym, your age, certain browsing habits, your preferences, etc. This data is then collected and analysed, particularly to facilitate your browsing or provide you with appropriate advertisements.
Information collected via ELOQUANT Cookies is exclusively used by Eloquant.
To find our more about who we are, you can contact us and discover how we process personal data
You can also view the CNIL (French Data Protection Authority)